Article written by Tim Knittel for Artisan Spirit Magazine.

Success or failure for your guest services program rests with your staff. Here’s your guide to training them for success. Part 3 of a 4 part series. Fall 2017 Issue, p. 103

FULL ARTICLE CAN BE FOUND ONLINE HERE:
https://issuu.com/artisanspiritmag/docs/artisanspirit_issue020_web/103